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About
Learning Outcomes:
- Understand the key differences between coaching and mentoring.
- Develop active listening and effective questioning techniques.
- Learn strategies to support personal and professional growth.
- Build strong, trust-based relationships with mentees or coachees.
- Enhance communication and feedback skills.
- Identify and overcome common mentoring and coaching challenges.
- Apply goal-setting frameworks to mentor and coach effectively.
Curriculum
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- Module 1: Introduction to Coaching and Mentoring 00:28:00
- Module 2: Coaching and Mentoring: Objectives & Processes 00:33:00
- Module 3: Ethical Aspects of Coaching and Mentoring 00:15:00
- Module 4: Coaching and Mentoring Models 01:01:00
- Module 5: Effective Communication Skills 00:28:00
- Module 6: Personal Skills 00:27:00
- Module 7: Management Skills 00:26:00
- Module 8: Functional Skills 00:35:00
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- Module One – Getting Started 00:30:00
- Module Two – Defining Coaching and Mentoring 00:30:00
- Module Three – Setting Goals 01:00:00
- Module Four – Understanding the Realities 01:00:00
- Module Five – Developing Options 01:00:00
- Module Six – Wrapping it All Up 00:30:00
- Module Seven – The Importance of Trust 01:00:00
- Module Eight – Providing Feedback 00:30:00
- Module Nine – Overcoming Roadblocks 01:00:00
- Module Ten – Reaching the End 00:30:00
- Module Eleven – How Mentoring Differs from Coaching 00:30:00
- Module Twelve – Wrapping it Up 00:30:00
Frequently Asked Questions
We accept a wide range of payment options, including Google Pay, Apple Pay, PayPal, Mastercard, Visa, American Express, Bank Transfer and Mada.
Although it’s uncommon, students who fail the final exam will have the opportunity to retake it.
Yes, organizations can tailor their training by selecting courses that meet their specific needs and priorities for their employees.
No, there are no fixed deadlines. Learners can complete the courses at their own pace after enrolling.
Most courses from Mastery don’t have specific entry requirements. Anyone with a basic understanding of English and internet access can register.
Yes, Mastery will issue accredited certificates after successful course completion.
Digital certificates are available immediately after course completion, while physical certificates will be mailed within a few days.
Refunds are available if requested within 14 days of purchase. However, once enrollment is confirmed and course materials are accessed, refunds cannot be issued.
Students have access to the courses as long as their subscription is active.
Yes, the courses and materials are accessible on smartphones, tablets, laptops, and other devices.
After completing the course, learners can verify their certificate using the ‘Validate Certificate’ option at the bottom of the Mastery website.
If you have further questions, our support team is available 24/7. You can contact us at [email protected].
For more details, visit our website: masteryonline.org