Terms & Conditions
Introduction
These General Terms and Conditions (the “Terms”) govern your use of the Mastery platform, accessible at https://www.masteryonline.org (referred to as the “Platform”). The Platform is owned and operated by Mastery. By accessing or using the Platform, you agree to these Terms, along with our Privacy Policy, which explains how we handle and protect your personal information.
Definitions and Terms of Use
In these Terms, the following definitions apply:
- “User Account”: The unique identification (username and password) created for Users to access services on the Platform.
- “Course”: An online educational program offered through the Platform, consisting of video lessons, quizzes, and supporting materials.
- “Platform”: Refers to the website, apps, and any other digital interface where Mastery’s services are provided.
- “Service”: Educational services provided by Mastery, including Courses, instructor-led sessions, and other learning content.
- “Membership”: Subscription options that provide access to different Courses and features on the Platform.
- “Instructor”: Experts or educators who deliver instructional content via the Platform.
- “Rate”: The price charged for accessing Memberships or Courses.
Use of Personal Information
Your personal data will be used in line with our Privacy Policy. To adjust preferences regarding marketing communications or other data usage, please contact us at contact@masteryonline.org.
Description of the Platform
Mastery is an online learning platform that provides access to a wide variety of Courses across multiple disciplines. Users can register for an account, enroll in Courses, participate in forums, and access educational materials. Mastery reserves the right to alter, suspend, or remove any content or features at its discretion.
Acceptance of the Terms
By accessing the Platform, you agree to abide by these Terms. If you do not agree, you are advised to refrain from using the Platform’s Services.
Content Availability
The content available on the Platform may change, and Mastery does not guarantee perpetual access to any content. External links may be provided for additional resources, but Mastery is not responsible for third-party content.
Registration
To access the Platform’s Services, Users must complete the registration process with accurate information. Each User is responsible for maintaining the confidentiality of their account credentials. Unauthorized activities conducted under your account are your responsibility until you notify Mastery.
Liability for Passwords
Users are responsible for securing their login credentials. If you suspect unauthorized access, notify Mastery immediately at contact@masteryonline.org.
Correct Use of the Platform
The Platform should only be used for lawful purposes. Users agree to:
- Avoid harassment, abuse, or illegal activities.
- Refrain from sharing or posting inappropriate content.
- Not attempt to manipulate the system using bots or unauthorized tools.
- Use the Platform’s content strictly for personal educational purposes.
Products and Memberships
Mastery offers various subscription plans and Courses. Memberships provide access to different levels of content and services. All fees associated with these subscriptions are non-refundable unless specified otherwise in our Cancellation and Refund Policy.
Cancellations and Refund Policy
You may cancel your purchase within 14 days from the date of the transaction. However, once you access the course materials, refunds are no longer available. To request a refund or cancellation, please contact contact@masteryonline.org.
Payment Methods
Mastery accepts payment via credit card, PayPal, and other available options specified on the Platform. We reserve the right to modify payment methods at any time.
Relationship with Instructors
Instructors are independent professionals who deliver Courses on the Platform. Mastery is not responsible for the content provided by the instructors but ensures that all Courses meet quality standards. Any concerns regarding course content should be reported to Mastery for investigation.
Intellectual Property
All content on the Platform, including videos, text, and software, is the intellectual property of Mastery or its licensors. Unauthorized use of this content is prohibited.
Privacy and Cookies
Mastery is committed to safeguarding your privacy. By using the Platform, you consent to the use of cookies as outlined in our Cookie Policy.
Amendments to Terms
Mastery reserves the right to update or change these Terms at any time. Continued use of the Platform after any such changes constitute your acceptance of the updated Terms.
Jurisdiction and Governing Law
These Terms are governed by the laws of the United Kingdom, and any disputes will be handled under the jurisdiction of UK courts.
For any questions or concerns regarding these Terms, please contact us at contact@masteryonline.org.